16 agents in this suite
Customer Success Intelligence
The complete CS platform — health scoring, churn prediction, renewal forecasting, portfolio management, and team intelligence. Everything Gainsight does, powered by your HubSpot.
Agents in Customer Success Intelligence
Setting up renewal operations from scratch is time-consuming and error-prone
Audit your HubSpot for renewal readiness and get Breeze AI prompts to build what is missing
Account health signals are scattered across tools and hard to prioritize
AI health scores that reveal at-risk renewals before they become surprises
Manual forecast spreadsheets are inaccurate and outdated within days
Board-ready GRR/NRR forecasts with scenario analysis from live HubSpot data
Churn signals are missed until it is too late to intervene
Early warning system that catches at-risk accounts and prescribes specific save actions
Preparing for renewal meetings requires pulling data from multiple sources
Complete meeting briefs with talking points, risks, and expansion signals in 60 seconds
Writing personalized renewal outreach at scale takes too long
AI-personalized outreach sequences calibrated to account health and archetype
CSMs managing 30-80 accounts have no way to see which ones are healthy and which are quietly going dark
Portfolio-wide health scores for every account — not just renewals — using standard HubSpot data
CSMs spend 20-45 minutes before every call pulling context from HubSpot, Slack, email, and notes — or they wing it
Complete meeting brief for any customer conversation in 60 seconds — adapted to the meeting type
Account context is scattered across HubSpot, Slack, email, and spreadsheets — every prep session starts with 20 minutes of data gathering
Complete account intelligence in 30 seconds — health score, stakeholder map, risk signals, and actions
No way to see where revenue risk concentrates across your portfolio without hours of spreadsheet work
Segment your entire portfolio by risk, ARR, timeline, and owner — with action plans per segment
CSMs miss signals across their book because there is no summary of what changed each week
Monday morning email showing what moved, what declined, and what needs you this week
QBR preparation takes half a day per account — compiling metrics, building slides, writing narrative
Complete QBR document from HubSpot data in 60 seconds
49% of CSMs own all upsell and cross-sell with no tools to find opportunities
Ranked expansion opportunities with revenue estimates and recommended approach
New customers silently stall during onboarding and become Year 1 churn
Catch onboarding failures before they become retention problems
CS leaders cannot see how risk and accounts are distributed across their team
Per-CSM scorecards with workload grades and rebalancing recommendations
CS teams lack standardized processes — every CSM handles accounts differently
Tailored CS playbooks built from your real portfolio data and account archetypes
BaseCommand Pro
$25/mo
Founding 10 pricing. Only 10 spots. Locked for life.
Get Customer Success Intelligence plus every other suite. All agents, current and future.
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