Stay in the Loop
Renewal Intelligence
for Revenue Teams
1 to 2 emails a month on what we're learning about renewal motion for revenue teams. Benchmarks, playbooks, what's working for renewal builders. No sales pitches. Unsubscribe anytime.
What You'll Get
Renewal Motion Notes
What's working in renewal CS, distilled from the field. 1–2 emails a month.
CS Benchmarks
NRR, churn rate, and health scoring data from real B2B SaaS portfolios.
Renewal Playbooks
Practical guides for running Customer Success renewal motion, no $50K platform required.
Built for CS and Renewal Leaders
If any of these describe you, you're in the right place.
VP of CS or Director of Renewals managing a portfolio in your CRM
CSM managing 30–80 accounts and prepping for renewals in spreadsheets
CS Ops building dashboards and health scores without Gainsight budget
RevOps leader responsible for data quality and pipeline accuracy in your CRM
Primary ICP:Renewal Builders: the person tasked with standing up, modernizing, or scaling the renewal function on their CRM. We add the Renewal Intelligence layer most CRM copilots can't do at portfolio scale, billed flat-rate by BaseCommand with no per-token costs.
Explore the flagship capabilities
What each agent does, what it reads from your CRM, and what it produces, so you can see whether it fits your renewal motion before you subscribe.
Customer Health Monitor
Portfolio-wide health scores for every account — not just renewals — using standard HubSpot data
See the agent →
Churn Risk Scanner
Early warning system that catches at-risk accounts and prescribes specific save actions
See the agent →
Account Brief
Complete account intelligence in 30 seconds — health score, stakeholder map, risk signals, and actions
See the agent →
From the Builder
"I spent 12 years running renewal teams at B2B SaaS companies. Every time I needed Gainsight-level intelligence, the answer was a $50K platform my company couldn't justify. So I built BaseCommand: AI agents that turn your CRM data into the Renewal Intelligence layer you've been building in spreadsheets."
Michael Ewing
Founder, BaseCommand · Ewing Ventures LLC