Know which accounts need attention before they go dark

Portfolio-wide health scores for every account — not just renewals — using standard HubSpot data

Included in BaseCommand · $25/mo/mo founder rate

Everything included. Cancel anytime.

Customer Health Monitor

Health scores for every account

What you get

1

Health score (0-10) for every account in your portfolio

2

Status classification: Thriving, Stable, Cooling, At Risk, or Dark

3

Engagement gap report: accounts sorted by days since last activity

4

Recommended next actions for your highest-risk accounts

Delivered in under 2 minutes. Run it weekly to catch accounts before they slip.

Live demo · sample data from a real CRM we connected

See Customer Health Monitor on a real-shaped portfolio.

Pick a sample book. Run the agent. See the output it would produce, in the same shape as on your real CRM.

A typical book at a mid-market SaaS. Most accounts are fine; eight need attention this week. The agent ranks them so you don't have to guess.

Click “Run on sample” to see the output Customer Health Monitor produces.

Output renders the same way on your real CRM data. This preview uses sample accounts.

How It Works

Up and running in under 2 minutes

1

Connect HubSpot

One-click OAuth. Read-only access to deals, contacts, and engagements. Works with any HubSpot tier.

2

Agent Scans Your Portfolio

Scores every account across engagement recency, stakeholder depth, activity momentum, and data completeness.

3

See Your Health Scores

Get a prioritized view of your entire portfolio: the accounts that need attention right now, ranked by risk.

The Difference

Stop guessing. Start knowing.

Without Customer Health Monitor

Open 15 tabs in HubSpot trying to figure out which accounts are healthy

Gut-feel triage in Monday standups: "I think Acme is fine?"

Surprises when a big account goes dark two weeks before renewal

4+ hours per week building manual health spreadsheets

With Customer Health Monitor

One dashboard showing every account's health score

Data-backed triage: "Acme dropped from 8 to 4 this month"

Early warning when engagement drops, weeks before it's a crisis

2-minute automated scan replaces your Monday spreadsheet ritual

Capabilities

What's Inside

A

Universal Health Scoring

Every account scored 0-10 across 4 dimensions. It works for onboarding, stable, expansion, and renewal accounts alike.

B

Lifecycle-Agnostic

No renewal-specific properties required. Uses only standard HubSpot fields that every portal has, so it works from day one.

C

Status Classification

Accounts classified as Thriving, Stable, Cooling, At Risk, or Dark, giving your team a shared language for account health.

D

Engagement Gap Report

Accounts with no activity in 14, 30, or 60+ days sorted by deal value: the most expensive silence first.

E

Three Focus Modes

Full Portfolio, Needs Attention Only, or Owner View. Get exactly the depth you need for your review.

Built for you if…

You're a CSM managing 30-80 accounts and can't keep track of who needs attention

You're a VP of CS who needs portfolio-level visibility without asking each CSM for updates

You're running Customer Success in HubSpot without Gainsight or ChurnZero

You want health scores but don't have time to build and maintain a scoring model

One churned account can cost $15K-$100K+ in ARR.

$25/mo/mo founder rate · everything included · cancel anytime

Common Questions

Read-only access via OAuth to deals, contacts, companies, and engagement history (emails, meetings, calls, notes). We never modify your data.

Under 2 minutes. Connect HubSpot, choose your focus mode (Full Portfolio, Needs Attention, or Owner View), and get your scores.

The agent works with whatever data you have. Missing fields lower the data completeness dimension score but don't break anything. The completeness score itself tells you where your data needs attention.

No. The agent uses only standard HubSpot fields: deals, contacts, companies, and engagements. It works on day one with any HubSpot portal.

Yes. Cancel anytime. No contracts, no minimums. Your first 3 runs are free. You don't pay until you've seen the value.

Subscribe and see results in 2 minutes

Connect your CRM and Customer Health Monitor goes to work across your portfolio. The results land in your Inbox to review and release. Cancel anytime · no per-token costs.

Everything included. Cancel anytime.

$25/mo/mo founder rate · everything included · see pricing

Everything included · founder pricing·$25/mo

Reserve Spot →