Know your NRR before the board asks

Live NRR waterfall with component breakdown, cohort analysis, and trending from your HubSpot data

Included in BaseCommand · $25/mo/mo founder rate

Everything included. Cancel anytime.

NRR Command Center

Live NRR from your HubSpot data

What you get

1

Full NRR waterfall: starting ARR through expansion, contraction, and churn to ending ARR

2

GRR and NRR for current period plus trailing 3, 6, and 12 months

3

Cohort analysis showing which customer vintages retain and expand best

4

Component rate breakdown: expansion, contraction, logo churn, and revenue churn rates

5

Board-ready narrative summary with drivers and recommended action

Delivered in under 2 minutes. Run monthly to track retention trends and prep board updates.

Live demo · sample data from a real CRM we connected

See NRR Command Center on a real-shaped portfolio.

Pick a sample book. Run the agent. See the output it would produce, in the same shape as on your real CRM.

Last quarter's roll-up for a 200-person SaaS. Expansion outpaced churn; the agent shows the math and the why.

Click “Run on sample” to see the output NRR Command Center produces.

Output renders the same way on your real CRM data. This preview uses sample accounts.

How It Works

Up and running in under 2 minutes

1

Connect HubSpot

One-click OAuth. Read-only access to deals and companies. Works with any HubSpot tier.

2

Agent Computes Your NRR

Calculates the full revenue waterfall from your deal data: expansion, contraction, churn, and cohort analysis.

3

Get Your Board-Ready Report

NRR waterfall, trailing metrics, cohort breakdown, and a narrative summary you can paste into your board deck.

The Difference

Stop guessing. Start knowing.

Without NRR Command Center

Assembling NRR from 4 spreadsheets the week before the board meeting

No cohort-level view: you know the number but not what's driving it

Trailing period metrics require manual re-calculation every month

Board asks about NRR trends and you scramble to pull historical data

With NRR Command Center

Complete NRR waterfall generated in 2 minutes from live HubSpot data

Cohort analysis shows exactly which customer vintages are expanding vs contracting

Trailing 3/6/12 month metrics computed automatically, trend lines included

Board narrative written for you with drivers, risks, and recommended actions

Capabilities

What's Inside

A

NRR Waterfall Visualization

Starting ARR through expansion, contraction, and churn to ending ARR with dollar amounts for each component.

B

Trailing Period Metrics

GRR and NRR computed for current period plus trailing 3, 6, and 12-month windows.

C

Component Rate Breakdown

Expansion rate, contraction rate, logo churn rate, and revenue churn rate as separate trackable metrics.

D

Cohort Analysis

NRR segmented by customer cohort to identify which vintages retain and expand best.

E

Board-Ready Narrative

3-sentence summary of where NRR stands, what's driving it, and recommended action.

Built for you if…

You're a VP of CS who owns NRR but builds the board slide manually every quarter

You're a CFO who needs retention metrics that aren't 2 weeks stale

You're a CRO who wants to see expansion vs contraction broken out by cohort

You're running CS in HubSpot and need Gainsight-level NRR reporting without Gainsight

One missed NRR trend costs quarters of recovery time.

$25/mo/mo founder rate · everything included · cancel anytime

Common Questions

Read-only access via OAuth to deals, companies, and deal history. We pull deal amounts, close dates, and deal types to compute the waterfall. We never modify your data.

Under 2 minutes. Connect HubSpot, and the agent computes your full NRR waterfall with trailing metrics and cohort analysis.

The agent uses deal pipeline, amount changes, and company associations to infer expansion. Clean data helps, but it works with what you have.

Starting ARR + Expansion - Contraction - Churn = Ending ARR. NRR = Ending ARR / Starting ARR. Same formula your board expects, computed from your actual deal data.

Yes. Cancel anytime. No contracts, no minimums. Your first 3 runs are free.

Subscribe and see results in 2 minutes

Connect your CRM and NRR Command Center goes to work across your portfolio. The results land in your Inbox to review and release. Cancel anytime · no per-token costs.

Everything included. Cancel anytime.

$25/mo/mo founder rate · everything included · see pricing

Everything included · founder pricing·$25/mo

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