Catch a champion change before the renewal slips

Fuses a champion-risk meeting signal with an external leadership-change signal on the same account and drafts a tactful re-thread email to a backup stakeholder

Included in BaseCommand · $25/mo/mo founder rate

Everything included. Cancel anytime.

Champion Watch

Catch a champion at risk before the renewal slips

What you get

1

Champion-risk signal fused with external leadership-change signal on the same account

2

Backup stakeholder identified from contact records

3

Drafted re-thread email: warm, specific, and ready for your review

4

Risk summary explaining why the account was flagged

5

One-click release to send or dismiss if the timing is wrong

Lands in your Inbox when a champion signal and an external leadership-change signal converge on the same account. Review, adjust, and release, or dismiss.

How It Works

Up and running in under 2 minutes

1

Producers Run Overnight

Champion Watch scans your renewal book for accounts showing champion-silence patterns alongside external signals of a leadership change.

2

Signal Detected: Draft Created

When a champion-risk meeting signal and a leadership-change signal converge on the same account, the agent identifies a backup stakeholder and drafts a re-thread email.

3

Review in Your Inbox

The drafted email lands in your Inbox with the risk context beside it. Read the reasoning, adjust the draft if needed, and release, or dismiss.

4

Nothing Sends Until You Release It

Every drafted move requires your approval. The email reaches the customer only after you review and release it.

The Difference

Stop guessing. Start knowing.

Without Champion Watch

A champion leaves and you find out weeks later when the renewal goes quiet

No backup stakeholder mapped, so you scramble to find who to re-thread with

Outreach drafted under pressure, sounding reactive instead of proactive

The account slips to at-risk before anyone has made contact with the new decision-maker

With Champion Watch

Champion-change signal caught the same week it happens

Backup stakeholder identified automatically from existing contact records

Re-thread email drafted, reviewed, and released before the relationship gap widens

Renewal motion continues without missing a beat

Capabilities

What's Inside

A

Signal Fusion

Combines an internal champion-silence pattern with an external leadership-change signal on the same account, catching the risk earlier than either signal alone.

B

Backup Stakeholder Identification

Searches existing contact records to identify the most appropriate backup stakeholder for re-threading.

C

Drafted Re-Thread Email

Writes a warm, tactful re-introduction email grounded in the account's specific context, not a generic template.

D

Human-in-the-Loop Release

Every draft lands in your Inbox for review. Nothing reaches the customer until you release it.

Built for you if…

You're a CSM managing a book of renewals where champion changes happen mid-cycle

You're a CS leader who wants early warning when a key stakeholder goes dark

You're running a renewal motion and need the team to act on risk signals before they compound

You want outreach drafted automatically so the team doesn't have to start from blank

A champion change caught in week one is manageable. Caught in week eight, it's a cancellation.

$25/mo/mo founder rate · everything included · cancel anytime

Common Questions

Two signals converging on the same account: an internal pattern showing champion silence (no engagement for an unusual period) and an external signal indicating a leadership change at the account. Both need to be present.

The agent searches your existing contact records for the account. If no strong backup candidate exists, the Inbox item flags the gap and surfaces who is available, so you can decide the best approach.

Yes. Every draft is editable in the Inbox before release. The agent drafts, you refine. The final voice is always yours.

Subscribe and see results in 2 minutes

Connect your CRM and Champion Watch goes to work across your portfolio. The results land in your Inbox to review and release. Cancel anytime · no per-token costs.

Everything included. Cancel anytime.

Subscribe to BaseCommand

$25/mo/mo founder rate · everything included · see pricing

Everything included · founder pricing·$25/mo

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