Build a structured touch cadence between renewals

90/180/270-day touch cadence per account, QBR triggers, and accounts overdue for a mid-contract check-in

Included in BaseCommand · $25/mo/mo founder rate

Everything included. Cancel anytime.

Mid-Contract Cadence Orchestrator

Build a touch cadence between renewals

What you get

1

Accounts overdue for a 90, 180, or 270-day mid-contract milestone

2

QBR trigger list: accounts at or approaching the 6-month mark

3

No-recent-touch list: accounts with more than 45 days of silence outside the milestone windows

4

Summary strip with overdue count, due-this-week count, and QBR trigger count

5

Owner assignments mapped to each account

Lands in your Inbox on a schedule, giving you a structured view of which accounts need a mid-contract touch this week, before the renewal window opens.

Live demo · sample data from a real CRM we connected

See Mid-Contract Cadence Orchestrator on a real-shaped portfolio.

Pick a sample book. Run the agent. See the output it would produce, in the same shape as on your real CRM.

Onboarding gets a cadence. Renewal gets a cadence. Mid-contract usually gets ignored. This fixes that.

Click “Run on sample” to see the output Mid-Contract Cadence Orchestrator produces.

Output renders the same way on your real CRM data. This preview uses sample accounts.

How It Works

Up and running in under 2 minutes

1

Producer Runs on Schedule

Mid-Contract Cadence Orchestrator scans your whole book against the 90/180/270-day framework, anchored on the close date of each account's last renewal deal.

2

Cadence View Built

Accounts are grouped: overdue milestones first, due-soon next, QBR triggers, then accounts going dark outside any milestone window.

3

Inbox Item Created

The cadence view lands in your Inbox with owner assignments and specific touch recommendations per account.

4

Review and Act

You review the cadence list, confirm the owner assignments, and reach out. Nothing goes to the customer automatically. You run the relationship.

The Difference

Stop guessing. Start knowing.

Without Mid-Contract Cadence Orchestrator

Accounts go 9 months with no structured touch between renewal close and the next renewal kickoff

QBRs get missed because there's no system tracking when the 6-month mark passes

No-recent-touch accounts are invisible until they show up in a churn report

Mid-contract cadence planning relies on a CSM remembering to check their book

With Mid-Contract Cadence Orchestrator

Every account has a structured 90/180/270-day touch cadence automatically

QBR triggers surfaced before the window passes, not after

Silent accounts flagged before 45 days becomes 90 days becomes a cancellation

CSMs see their mid-contract priorities in one Inbox item every week

Capabilities

What's Inside

A

Milestone-Anchored Cadence

Cadence milestones computed from days since last renewal close, not from renewal date, so the between-renewal period has its own structure.

B

QBR Trigger Detection

Accounts approaching or at the 6-month mark are surfaced separately so QBRs are planned proactively, not reactively.

C

No-Recent-Touch Sweep

Accounts with more than 45 days of engagement silence that aren't caught by a milestone window are flagged separately.

D

Owner Assignment

Each account in the cadence view has its assigned owner mapped, so the right person knows they own the next touch.

Built for you if…

You're a CSM who wants a structured between-renewal cadence without having to build it manually

You're a CS leader who wants mid-contract coverage to be systematic, not CSM-dependent

You're managing a large book where accounts going dark mid-contract is a real churn driver

You want QBRs to happen at the right time for every account, not just the ones someone remembers

Accounts that go 9 months without a structured touch are your highest-risk renewals. They just haven't told you yet.

$25/mo/mo founder rate · everything included · cancel anytime

Common Questions

At least one closed-won renewal deal per account to establish the baseline. The 90/180/270-day milestones are computed from that deal's close date. Accounts with no renewal deal on record are flagged separately.

On a regular schedule. The cadence view reflects current state each time it runs, so you always see which accounts are overdue as of today, not last week.

No. The producer surfaces the cadence list and owner assignments. The actual outreach, whether email, call, or QBR scheduling, is yours to execute. Nothing reaches a customer without you.

Subscribe and see results in 2 minutes

Connect your CRM and Mid-Contract Cadence Orchestrator goes to work across your portfolio. The results land in your Inbox to review and release. Cancel anytime · no per-token costs.

Everything included. Cancel anytime.

$25/mo/mo founder rate · everything included · see pricing

Everything included · founder pricing·$25/mo

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